Thank you for visiting the website of Family Link Money Transfer, a remittance service of Fast Funds, Inc. This Online Privacy Statement sets out how Family Link Money Transfer collects and uses and protects any personal information (“Information”) that we obtain when you visit and/or use our website (including via mobile applications, e-mail, phone, retail locations or our agent locations) or how you will use our services. We are committed to protecting our customers' privacy and security. Please read this notice carefully to understand what we do.
Federal law gives you the right to limit some but not all sharing of Information; at the end of this policy, you will find information regarding how you can instruct us not to share certain Information with certain parties.
We will collect and store the following information about our users including non-public personal information:
We collect your personal information in a variety of ways which may include:
Family Link Money Transfer retains your personal information in accordance with the purpose for which it is collected or as otherwise required or permitted by law, including anti-money laundering laws. We will retain your Information for at least 5 years after our business relationship with you has ended, as required by federal law. If you cancel your account, we will retain your Information as necessary to comply with applicable laws, rules, and regulations, as may be reasonable to prevent fraud or because of a potential ongoing claim. When determining the appropriate retention periods, Family Link Money Transfer will consider its legal and contractual obligations, guidelines issued by relevant data protection authorities, ongoing or potential disputes, statute of limitations under applicable law, and Family Link Money Transfer’s business purposes. Family Link Money Transfer will delete personal information in accordance with its policies and procedures once personal information is no longer needed.
As with all financial companies, we need to share our users' Information to run our everyday business. We may share your Information with the following categories of third parties:
| Reasons we can share your personal information | Does Unity Send share? | Can you limit this sharing? |
| For our everyday business purposes—such as to process your transactions, maintain your account, monitor, and improve our services, respond to court orders and legal investigations, report to credit bureaus, meeting legal, self-regulatory, risk management, insurance, audit, and processing requirements, otherwise as required by law | YES | NO |
| For our marketing purposes—to offer our products and services to you (only with your consent) | YES | YES |
| For joint marketing with other financial companies | NO | Not applicable |
| For our affiliates' everyday business purposes—information about your transactions and experiences | YES | NO |
| For our affiliates' everyday business purposes—information about your creditworthiness | NO | Not Applicable |
| For our affiliates to market to you | NO | Not Applicable |
| For nonaffiliates to market to you | NO | Not Applicable |
| Definitions | |
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. |
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates we share with can include companies such as financial service providers that offer our services as agents, banks, credit card companies, brokerage companies, banking and non-banking financial institutions. |
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include categories of companies such as banking and non-banking financial institutions. |
The determination of when to disclose Information shall be in our sole discretion.
Please let us know if there are changes requiring us to modify or update your Information such as your contact information. For other rights you may have with respect to your Information please see the Family Link Money Transfer User Agreement
We built our websites using SSL (Secure Socket Layer) which encrypts Information.
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your Information that you may restrict is as follows:
If, after giving us your permission to share your Information with third parties with whom we market our jointly offered products, you later decide that you no longer want us to share such information or to request that we delete any of your personal information, you may contact us by email at info@familylinktransfer.com or by mail at Family Link Money Transfer Attn: Customer Service, 293 East 167th Street, Bronx, New York 10456.
You may also opt-out from promotional email and text messages sent to you by Family Link Money Transfer or our third-party partners by accessing your preferences under "My Account" or selecting the "Unsubscribe" function in the promotional email message and providing the required information or texting "STOP".
If you are a new consumer or customer, we may begin sharing your information 30 days from the date you registered for the services. When you are no longer using the services, we will continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Our websites may contain links to other websites. We are not affiliated with all of these other websites and cannot control or be responsible for the content or the privacy practices of any separately owned and operated websites. It is your responsibility to read or request the privacy notices from these other websites prior to engaging with them. Our website may include "social media features", such as the Facebook "Like" button and widgets, such as the "Share this" button or interactive mini programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.
We may amend this policy at any time and shall notify you by posting a revised version on our website. Should we make a material change to the way we collect, use, or store your Information, we shall provide prior notice on our website, or by email.
If you have a complaint or need to contact Family Link Money Transfer for any reason, please contact Family Link Money Transfer Customer Service at (718) 293 6280 or via email at info@familylinktransfer.com or via regular mail to Family Link Money Transfer, c/o Customer Service, 293 East 167th Street, Bronx, New York 10456.